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  SaveInTown Help

General Questions
Is SaveInTown free?
What is a SMS message?
How is the ranking of search results determined?
What is Remember Me?

For Consumers ("Savers)
How can I use SaveInTown to save money?
What is my Savings Board?
What is my SaverFile page?
What is the Messages tab?
What is a Saver Buddy?
What is a Saver Deal?
What is a Vendor?
What is a Vendor SaveFile?
What is Current Local Savings?
What is Share Savings?
What is Send To Smart Phone?
What is Post To Facebook?
Why do you want my Gender/Birthday/Interests?
How do I search for Vendors?
How do I post a Saver Deal?
How do I Save With a Vendor?
How can I post a comment on a Savings?
How do I delete my comment?
How do I rate a Savings?
How do I update my profile?
How can I remove a Saver Buddy?
How can I remove a Vendor I am Saving With?
How do I update my account information?
How do I upload a photo?
I forgot my password?
I would like to close my SaveInTown Account?
What should I comment about on a Vendor Savings?
Who can find me on SaveInTown?
Who can contact me on SaveInTown?

For Businesses ("Vendors")
How can I use SaveInTown to promote my business?
I accidentally signed up as a Saver, how do I upgrade my account to a Vendor account?
What is a Savings?
What is a Saver?
What is my SaveFile page?
How do I post a saving?
How do I post a printable coupon?
How can I send out messages to my Savers?
How can I send out SMS messages to my Savers?
How can I get a Sponsored Ad?
How do I update my business categories?
How do I upload a logo?
I forgot my password?
I would like to close my SaveInTown Account?
Can I remove user comments from my Savings?
Can I comment on my own Savings?
Are comments displayed in any particular order?

Is SaveInTown free?
Yes, it's free to all consumers. Most features are free to vendors as well, however there are certain advertising features that aren't free.

What is a SMS message?
SMS stands for 'Short Message Service'.  It's more commonly known as mobile texting.  It's the ability to send short messages to mobile phones from the web or other mobile phones.

How is the ranking of search results determined?
Search ranking is done by using a search algorithm that will determine the best results based on keywords, relevancy, business name, person name, email address, etc.

How can I use SaveInTown to save money?
Signing up as a Saver gives you the ability to search for Vendors and view their SaveFile page to receive deals, coupons, discounts and savings from that business.  You can Save With a vendor to receive any of their Savings directly to your Savings Board.  You can also receive their savings directly in your Messages box, directly to your mobile phone via SMS messaging and directly to your email when you Save With that Vendor. 

What is Remember Me?
Remember Me allows your account to stay signed on for up to 30 days. If you logout, your account will no longer stay signed on. 

What is my Savings Board?
Your Savings Board displays the Savings only from the businesses that you choose to Save With.  Here you can comment on those Savings, rate those Savings and Share Savings with your Saver Buddies.

What is my SaverFile page?
Your SaverFile page is a page displays the businesses that you are Saving With, along with your five (5) most recent Saver Deals posted.  This page allows your Saver Buddies to see what businesses you are Saving With because of similar interests, they may want to Save With those businesses as well.

What is the Messages tab?
Messages tab stores your messages that you receive directly from the Vendors that you are Saving With.  Here you can read these messages and/or delete these messages.  When you have new messages, a star will appear on your message tab and all new messages will show up as gray.  You will also receive messages from other Savers to become your Saver Buddy.

What is a Saver Buddy?
Saver Buddies are other people on SaveInTown who are saving money with SaveInTown.  You can search for Saver Buddies by name, location and email address.  Once you find a Saver Buddy you can Add Saver by clicking the Add Saver button, this will send a request to that Saver to become your Saver Buddy.  If the Saver declines your request, you can re-add the saver or if they ignore your request, you can resend request by clicking the Resend Request button.  The advantage of Saver Buddies is the ability to Share Savings with each other and post Saver Deals with each other.

What is a Saver Deal?
A Saver Deal is a deal that is posted only by your Saver Buddies.  Saver Deals can be any type of deals, discounts or anything else that your Saver Buddy wants to post.  For example, if one of your Saver Buddies was at the mall and found a great pair of sneakers for 50% off, he can then go and post in his Saver Deals section the deal that he found.  You can view and post Saver Deals on the top right hand corner of your Savings Board screen or visit the Saver Deals page by click the See All Saver Deals link.

What is a Vendor?
A Vendor is any business who signs up for SaveInTown as a Vendor, they will post Savings in the form of deals, discounts, coupons or any other form of Savings.  You can view their SaveFile page by clicking on their business name anywhere you see it.

What is a Vendor SaveFile?
A SaveFile page is a page that is created by the Vendors that are part of SaveInTown.  The SaveFile usually includes the business name, their location, their hours of operation, a brief summary of who they are, a map of their location, Savings they posted (only viewable when signed in), how many Savers are saving with this business, how many views to their SaveFile page and how many Savings they posted.

What is Current Local Savings?
Current Local Savings is an area that shows different Savings of Vendors within a 10 mile radius of your zip code.  Even if you are not Saving With these businesses, it will show up because maybe you may be interested in their Savings, but don't know it exists because you are not Saving With them.

What is Share Savings?
Share Savings gives you the ability to share a savings with any or all of your Saver Buddies.  By clicking on Share Savings, you will see a drop down list that includes all your savers buddies names as well as an option to send to all of your saver buddies.  You saver buddy will then receive this savings via email (if opted in) and in their SaveInTown message box.

What is Send To Smart Phone?
Send To Smart Phone gives you the ability to send a savings to your smart phone via SMS messaging.  By clicking on Send To Smart Phone, you will that you can send that savings to your mobile device.  You must have your mobile number along with your mobile carrier saved in your profile for this feature to work.

What is Post To Facebook?
Post To Facebook gives you the ability to publish a post on your Facebook wall.  By clicking on Post To Facebook, you will publish a message on your wall letting all your friends know that you are using SaveInTown to save money.  It will publish the company that you are Saving With.

Why do you want my Gender/Birthday/Interests?
SaveInTown collects information like gender, birthday and interests to help improve your experience on SaveInTown.  This information is not shared with third party companies.  Please review our privacy policy.

How do I search for Vendors?
You can search for Vendors by business name, keywords and/or location by using the two (2) search features currently on SaveInTown.  The first search is located on your Savings Board.  This is a Live Search and will update as you type in the information.  The second search is the Advanced Search found by clicking on the Advanced Search link under the live search or by clicking on Find Savings on the bottom of your screen.  The Advanced Search can be use to find Vendors by location.

How do I post a Saver Deal?
There are two (2) ways you can post a Saver Deal.  On the top right hand corner of your Savings Board, you will see a Saver Deals section, here you will find a link that says Post Saver Deal.  Click on this link and a text box will open where you can write your saver deal and hit Post to add.  You can delete your Saver Deal once posted by clicking on the X that shows up next to your Saver Deal.  The other way to post a Saver Deal is by going to the Saver Deals page by clicking the link that says See All Saver Deals.   Here on the top of the Saver Deals page you will see a text box where you can post a Saver Deal.

How do I Save With a Vendor?
There are many ways you can Save With a Vendor.  Anywhere you see a Save With button, you can click on this to Save With that Vendor.  In the Advanced Search, the SaveFile Page, in a Shared Savings and other locations throughout SaveInTown.  Just click on Save With and you will automatically be Saving With that Vendor and all their Savings will be posted on your Savings Board.

How can I post a comment on a Savings?
To post a comment on a Savings, you first need to be Saving With that Vendor.  Once you are Savings With that Vendor and you have tried out their Savings and would like to comment on it, on your Savings Board under the Savings will be an area that says Comments(#).  Click on the link and a text box will appear where you can add your comment.

How do I delete my comment?
If you want to delete a comment that you posted, under the Savings where you left the comment, there will be an X next to your comment.  Click on that X and your comment will be deleted.

How do I rate a Savings?
Rating a Savings is as easy as clicking on any one of the five (5) stars listed on the savings.  The rating is automatic, you may not see the rate change but it has been recorded.

How can I remove a Saver Buddy?
You can remove a Saver Buddy by visiting your Saver Buddies page by clicking on the link on the left hand side of your Savings Board under the Saver Buddies section that says See All.  This will take your Saver Buddies page.  Here you can see how many businesses your Saver Buddies are Saving With, as well as deleting the Saver Buddy by clicking on the X next to their name.

How can I remove a Vendor I am Saving With?
You can remove a Vendor by visiting your Saving With page by clicking on the link on the left hand side of your Savings Board under the Saving With section that says See All.  This will take your Saving With page.  Here you can see how many Savers are currently Saving With this Vendor, as well as deleting the Vendor by clicking on the X next to their business name.

How do I update my profile?
You can update your profile by clicking on the button that says My Profile. Here you can update the following information:
1. First & Last Name
2. City, State, Country, Postal Code
3. If you like to sign up for SMS message Savings and an area to add your mobile number.
4. The ability to turn on and off your email notifications.

How do I update my account information?
You can update your account information by clicking on the button that says My Account.  Here you can update the following information:
1. Email Address
2. Password

I would like to close my SaveInTown Account?
Why would you want to do that? Do you not like to save money for FREE? Well if you don't then please send your request to info@saveintown.com.  Please provide your first name, last name, username and password.  We will respond within 24-48 hours to close your account.

What should I comment about on a Vendor Savings?
We encourage our Savers to express their enthusiasm for a Vendor's Savings. One of SaveInTown's main features is to act as a bridge to connect the consumer directly to their favorite businesses. Comment on how you feel about the Savings, your experience at the business if you've used them before, if you plan on using the Savings in the future, etc. These comments provide honest, helpful feedback to the Vendor and other Savers. They can see how their Savers like their business, their Savings and overall experience which in turn, continually makes the business better.

Who can find me on SaveInTown?
Other registered SaveInTown Savers and Vendors only. We do not share your personal information with outside third parties.

Who can contact me on SaveInTown?
Other SaveInTown Saver Buddies can message you as well as Vendors that you are Saving With. If you are not a SaveInTown user, you may receive emails from Savers inviting you to sign up.  If you would like to remove a certain Saver Buddies or Vendors, you can do so.

How can I use SaveInTown to promote my business?
Signing up as a Vendor gives you the ability to advertise for free on a fast growing social saving community.  You have the ability to post a Savings, add a printable coupon, send messages directly to your Savers and send SMS messages to your Savers (includes fee that is passed on from us) all for free.  Your savers have the ability to comment on your Savings, rate your Savings and Share Savings with their Saver Buddies.  The best way to promote your business on SaveInTown is to fully complete your SaveFile page by clicking on the My Business button on the top of your screen.  Adding keywords will help people find you on SaveInTown.  We have optimized each an every Vendor's SaveFile page to be easily be found on SaveInTown as well as many of the popular search engines (i.e. Google, Yahoo, Bing).  We send each and every Vendor a Certified Vendor sticker that you can display at your location to let your customers know of your involvement in SaveInTown.  Also, we encourage each Vendor to let their customers know about SaveInTown any way possible.  We include a Download Area where you can download Save With logos to add to business cards, brochures and/or your website.

I accidentally signed up as a Saver, how do I upgrade my account to a Vendor account?
To upgrade your account as a vendor:
1. Sign in to your SaveInTown account.
2. Go to My Profile
3. On the left hand side will be an Upgrade To Vendor link.
4. Click this link and follow the instructions to upgrade your account.

What is a Savings?
A Savings is any type of deal, discount, promotion, event or anything else you would like to convey to your Savers.

What is a Saver?
A Saver is a consumer who has signed up for SaveInTown, who wants to save money with the Vendors who signed up.  Savers will Save With your business if they choose to.

What is my SaveFile page?
Your SaveFile page is a page that is created by you for your business.  The SaveFile usually includes your business name, your location, your hours of operation, a brief summary of who you are, a map of your location, Savings you posted (only viewable when signed in), how many Savers are saving with your business, how many views to your SaveFile page and how many Savings you posted.  You can update your SaveFile page by clicking on My Business button on the top of your screen.  Adding search keywords is very important as this will help people find you on SaveInTown as well as other popular search engines.

How do I post a Savings?
You can post any Savings you like on your Savings Board page.  You will see a text box where you can type in the Savings that you want to convey to your Savers.  Once completed, you can click on the Add Savings button to post this to your Savings Board and all of your Savers' Savings Boards.  You can also delete a Savings by clicking on the Delete Savings in the Savings section.  This will delete all ratings and comments associated with that Savings.  If opted in, your Savers will receive an email with this savings as well.

How do I post a printable coupon?
To post a printable coupon:
1. Click on the Coupons tab.
2. Fill in the three (3) fields. Headline will convey the coupon, Details will explain the details or terms of the deal, and the Expiration Date will be the date that coupon expires.  To add the Expiration Date click on the calendar image and a calendar will appear to choose a date.
3. Once completed, click Add Coupon and your coupon will be posted to your Savings Board as well as your Savers' Savings Board.  If opted in, your Savers will receive an email with this coupn as well.

How can I send out messages to my Savers?
To send a message to your savers:
1. Click on the Messages tab.
2. Fill in the two (2) fields. Subject will be the subject of your message, as well as message will be the message you want to send to your Savers.
3. Once completed, click Send Message and your message will be sent to all your Savers.  If opted in, your Savers will receive an email with this message as well.

How can I send out SMS messages to my Savers?
To send a SMS message to your savers:
1. Click on the SMS tab.
2. Fill in the Message text area with the message you would to send via SMS messaging to your Savers mobile phone.
3. Choose how many Savers you would like to receive this message.  If you choose ALL, it will send to ALL to your Savers who opted in for SMS messaging and included their mobile numbers.  You can also select a random amount of SMS messages to go out.  You can view how many of your Savers are opted in to receive SMS messages in your Analytics page.
4. Fill in your payment information.  Even though this site is totally free, we have to pass the cost to us to send SMS messages to you.
5. Once completed, click Send SMS and your message will be sent to all your Savers who opted in to receive SMS messages to their mobile phones.

How can I get a Sponsored Ad?
To get a Sponsored Advertisement, please contact GlobalTech East Inc. at 1-866-804-2070.

I would like to close my SaveInTown Account?
Why would you want to do that? Do you not like to advertise your business for FREE? Well if you don't then please send your request to info@saveintown.com.  Please provide your business name, first name, last name, username and password.  We will respond within 24-48 hours to close your account.

Can I remove user comments from my Savings?
We do not encourage the removal of Savers' comments, however if you feel a comment violates our Terms of Service, Content Guidelines, or find evidence to suggest a comment to be negative without proof, please contact the SaveInTown Staff at info@saveintown.com. Legal consequences can be taken if a comment provides false information.  You will also have the ability to delete the whole Savings you posted which will remove every comment associated with it.

Can I comment on my own Savings?
No. Comments are made by Savers only to comment and rate the Savings you posted.

Are comments displayed in any particular order?
Comments are displayed in descending order from the date which they were posted.

How do I update my business categories?
You can update your business categories in your business profile by clicking on the My Business tab on your home page.  You can choose one, two or three categories to be in.  This will help Savers find you easier by searching for categories.  For example, if you are a restaurant, you would choose the restaurant category and when a Saver searches restaurants, you will pop up under that category.

How do I upload a photo/logo?
You can upload your photo or business logo by either clicking on the photo/logo or under My Profile/My Business you will see a link that says Upload My Photo/Logo.  Once in the Upload Photo/Logo area you can choose the location of your photo/logo and upload.  You have the ability to delete the photo as well and revert back to the default SaveInTown photo.  Photos with a square aspect will look better on SaveInTown.

I forgot my password?
If you have forgotten your password, you can click on the Forgot Your Password? link under any sign-in area.  Here it will ask for your login email address and send you a new random password.


If you need other help, please contact the SaveInTown staff at info@saveintown.com or contact GlobalTech East Inc at 1-866-804-2070.
 
 
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